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WORK MACHINE MANAGING DEVICE AND WORK MACHINE MANAGING METHOD
PROBLEM TO BE SOLVED: To provide a server, remote monitoring system, and remote monitoring method that enable an operator on a work machine to easily communicate with a service staff on the terminal side.SOLUTION: A work machine managing device is configured to include: a first storage unit that previously stores an image simulating a display mode on a work machine's display device; a second storage unit that for each work machine, stores information showing the work machine's states including a state at the time of a problem being generated at the work machine; and a control unit that in response to a request from a monitoring terminal, reads an image stored in the first storage unit and information stored in the second storage unit, the image and information being synthesized by the monitoring terminal into a maintenance simulation image, and transmits the image and information to the monitoring terminal.SELECTED DRAWING: Figure 1
【課題】作業機のオペレータと端末側のサービススタッフとが容易に意思疎通を図ることができるサーバ、遠隔監視システム及び遠隔監視方法を提供する。【解決手段】作業機の管理装置を、作業機の表示装置における表示態様を模した画像を予め記憶する第1の記憶部と、作業機に問題が生じたときの状態を含む作業機の状態を示す情報を、作業機ごとに記憶する第2の記憶部と、監視端末で合成されてメンテナンス模擬画像となる、第1の記憶部に記憶された画像と第2の記憶部に記憶された情報とを、監視端末からの要求に応じて読み出し、監視端末に送信する制御部と、を有するように構成する。【選択図】図1
WORK MACHINE MANAGING DEVICE AND WORK MACHINE MANAGING METHOD
PROBLEM TO BE SOLVED: To provide a server, remote monitoring system, and remote monitoring method that enable an operator on a work machine to easily communicate with a service staff on the terminal side.SOLUTION: A work machine managing device is configured to include: a first storage unit that previously stores an image simulating a display mode on a work machine's display device; a second storage unit that for each work machine, stores information showing the work machine's states including a state at the time of a problem being generated at the work machine; and a control unit that in response to a request from a monitoring terminal, reads an image stored in the first storage unit and information stored in the second storage unit, the image and information being synthesized by the monitoring terminal into a maintenance simulation image, and transmits the image and information to the monitoring terminal.SELECTED DRAWING: Figure 1
【課題】作業機のオペレータと端末側のサービススタッフとが容易に意思疎通を図ることができるサーバ、遠隔監視システム及び遠隔監視方法を提供する。【解決手段】作業機の管理装置を、作業機の表示装置における表示態様を模した画像を予め記憶する第1の記憶部と、作業機に問題が生じたときの状態を含む作業機の状態を示す情報を、作業機ごとに記憶する第2の記憶部と、監視端末で合成されてメンテナンス模擬画像となる、第1の記憶部に記憶された画像と第2の記憶部に記憶された情報とを、監視端末からの要求に応じて読み出し、監視端末に送信する制御部と、を有するように構成する。【選択図】図1
WORK MACHINE MANAGING DEVICE AND WORK MACHINE MANAGING METHOD
作業機の管理装置および作業機の管理方法
YAKUSHI RYOSUKE (author)
2017-08-17
Patent
Electronic Resource
Japanese
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