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Market research techniques used in finding relations between customer satisfaction, employee satisfaction, skills of the service employee and effectiveness of service management. How results can be used for appropriate training of the service employee

Moy, G.M.

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Market research techniques used in finding relations between customer satisfaction, employee satisfaction, skills of the service employee and effectiveness of service management. How results can be used for appropriate training of the service employee

Moy, G.M.

Market research techniques used in finding relations between customer satisfaction, employee satisfaction, skills of the service employee and effectiveness of service management. How results can be used for appropriate training of the service employee

Moy, G.M.

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Order at Subito €

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Document information

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Title:

Market research techniques used in finding relations between customer satisfaction, employee satisfaction, skills of the service employee and effectiveness of service management. How results can be used for appropriate training of the service employee

Contributors:

Moy, G.M. (author)

Published in:

Water supply ; 14

Publication date:

1996

ISSN:

Type of media:

Article (Journal)

Type of material:

Print

Language:

English

Classification:

BKL: 58.51 Abwassertechnik, Wasseraufbereitung / 56.35 Siedlungswasserwirtschaft, industrielle Wasserwirtschaft
Local classification TIB: 050/6615

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