Customer satisfaction and organisational justice

Campbell, Lisa / Finch, Edward | Emerald Group Publishing | 2004

Organisational effectiveness and customer satisfaction ; Organizacijska učinkovitost in zadovoljstvo kupca

Ambrož, Milan / Praprotnik, Martina | BASE | 2017

Organisational Commitment and Job Satisfaction as Antecedents of Organisational Citizenship Behaviour

Motaung, Thembi Laura / Radebe, Patrick Qena | BASE | 2019

Beyond customer satisfaction. Supporting organisational change through Service Design. A case study in the insurance industry

Iriarte, Ion / Alberdi, Alazne / Urrutia, Elisabeth et al. | Taylor & Francis Verlag | 2017

KNOWLEDGE SHARING BEHAVIOUR: THE ROLE OF SELF-EFFICACY, ORGANISATIONAL JUSTICE AND ORGANISATIONAL TENURE

Olowodunoye, Stella A. | BASE | 2015