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Organizational competency in urban water infrastructure asset management
This paper presents an organizational performance measurement framework for guiding the development of organizational competencies to manage water infrastructure assets. The framework was validated through interviews and surveys with professionals. The framework includes three major dimensions for competency: technical activities, organizational management, and information and knowledge management. Across these levels, it presents 11 core critical success factors. It also provides a set of quantitative performance measures for municipal asset management teams and organizations. The framework serves as means to guide public policy makers in establishing policies and guidelines for enhancing municipal capacity in project management in the context of infrastructure assets. It also can help municipalities in defining gaps and areas of improvement. The framework is not intended to be universal. No model can make this claim given the drastic differences in legal and political setting in different jurisdictions. The proposed framework, however, can serve as a benchmark for other work in related contexts.
Organizational competency in urban water infrastructure asset management
This paper presents an organizational performance measurement framework for guiding the development of organizational competencies to manage water infrastructure assets. The framework was validated through interviews and surveys with professionals. The framework includes three major dimensions for competency: technical activities, organizational management, and information and knowledge management. Across these levels, it presents 11 core critical success factors. It also provides a set of quantitative performance measures for municipal asset management teams and organizations. The framework serves as means to guide public policy makers in establishing policies and guidelines for enhancing municipal capacity in project management in the context of infrastructure assets. It also can help municipalities in defining gaps and areas of improvement. The framework is not intended to be universal. No model can make this claim given the drastic differences in legal and political setting in different jurisdictions. The proposed framework, however, can serve as a benchmark for other work in related contexts.
Organizational competency in urban water infrastructure asset management
El-Diraby, Tamer E (author) / Esmaili, Daryush
2017
Article (Journal)
English
Organizational competency in urban water infrastructure asset management
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