A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Investigating the Ride-Hailing Users and Their Perception of the Usefulness of Its Services: A Case from Bandung, Indonesia
Developing countries like Indonesia experienced a substantial growth of motorcycle- and car-based ride-hailing services. However, there is still a limited insight into how its service implies travel behaviors. This study aims to investigate the characteristics of ride-hailing users as well as their travel behavior and users’ perception regarding the service usefulness. The analyses employed data from questionnaire distribution in Bandung City in 2018. The sample describes that ride-hailing users are not only travelers who previously used private transport (motorcycles or cars) but also travelers who used public transport. The level of appreciation for ride-hailing is quite high, which implies that users most likely to have a positive impression of ride-hailing service.
Investigating the Ride-Hailing Users and Their Perception of the Usefulness of Its Services: A Case from Bandung, Indonesia
Developing countries like Indonesia experienced a substantial growth of motorcycle- and car-based ride-hailing services. However, there is still a limited insight into how its service implies travel behaviors. This study aims to investigate the characteristics of ride-hailing users as well as their travel behavior and users’ perception regarding the service usefulness. The analyses employed data from questionnaire distribution in Bandung City in 2018. The sample describes that ride-hailing users are not only travelers who previously used private transport (motorcycles or cars) but also travelers who used public transport. The level of appreciation for ride-hailing is quite high, which implies that users most likely to have a positive impression of ride-hailing service.
Investigating the Ride-Hailing Users and Their Perception of the Usefulness of Its Services: A Case from Bandung, Indonesia
Lecture Notes in Civil Engineering
Mohammed, Bashar S. (editor) / Shafiq, Nasir (editor) / Rahman M. Kutty, Shamsul (editor) / Mohamad, Hisham (editor) / Balogun, Abdul-Lateef (editor) / Joewono, Tri Basuki (author) / Rizki, Muhamad (author) / Dharmowijoyo, Dimas Endrayana (author) / Prasetyanto, Dwi (author)
Proceedings of the International Conference on Civil, Offshore and Environmental Engineering ; 2021 ; Kuching, Malaysia
2021-01-01
9 pages
Article/Chapter (Book)
Electronic Resource
English