A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Views of the Customers
InterviewsPhnom Penh Water Supply Authority (PPWSA)views of the customers were carried out with selected residents of Phnom Penh about their views and experiences with the providers of different urban services. The sample size of twenty was small and was not randomly selected. However, the interviews provide a good insight into residents’ views on the qualities of different urban service they are currently receiving. In this survey, the residents of Phnom Penh were asked about their opinions on the qualities of municipal services they are receiving in the areas of water supply, sewerage, stormwater drainage, electricity supply, solid wastes, and cooking gas supply. Amongst other views, the residents were asked about what changes they would like to see in the water supply and sewerage services and what would be the single most government policy that they would like to see changed. A sample of questionnaire that was used in the survey is given in Annex III.
Views of the Customers
InterviewsPhnom Penh Water Supply Authority (PPWSA)views of the customers were carried out with selected residents of Phnom Penh about their views and experiences with the providers of different urban services. The sample size of twenty was small and was not randomly selected. However, the interviews provide a good insight into residents’ views on the qualities of different urban service they are currently receiving. In this survey, the residents of Phnom Penh were asked about their opinions on the qualities of municipal services they are receiving in the areas of water supply, sewerage, stormwater drainage, electricity supply, solid wastes, and cooking gas supply. Amongst other views, the residents were asked about what changes they would like to see in the water supply and sewerage services and what would be the single most government policy that they would like to see changed. A sample of questionnaire that was used in the survey is given in Annex III.
Views of the Customers
Water Res.Develop.Managem.
Biswas, Asit K. (author) / Sachdeva, Pawan K. (author) / Tortajada, Cecilia (author)
2020-12-11
3 pages
Article/Chapter (Book)
Electronic Resource
English
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