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Does quality assurance deliver higher productivity?
This paper seeks to assess whether the implementation of formal quality schemes in the construction industry delivers higher productivity when measured at site level. The work reports an experiment in which the resources used by construction contractors to build housing association houses varied in accordance with the level of formal quality certification held by the contractors. It concludes that formally assured organizations use fewer resources to create the same output.
Does quality assurance deliver higher productivity?
This paper seeks to assess whether the implementation of formal quality schemes in the construction industry delivers higher productivity when measured at site level. The work reports an experiment in which the resources used by construction contractors to build housing association houses varied in accordance with the level of formal quality certification held by the contractors. It concludes that formally assured organizations use fewer resources to create the same output.
Does quality assurance deliver higher productivity?
Langford, D. A. (author) / El-Tigani, H. (author) / Marosszeky, M. (author)
Construction Management and Economics ; 18 ; 775-782
2000-10-01
8 pages
Article (Journal)
Electronic Resource
English
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