A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Service design as the ground for alternative social and economic scenarios
This paper focuses on Service Design as the theoretical and operative framework for activities in very diversified contexts. Within this framework, the paper analyses the design of services and service systems as a form of mediation, integration and diffusion of new operational practices that are gradually modifying the current socio-economic paradigm in the western countries.
Service Design proposes new forms of value creation that cannot always be measured according to the current economic criteria. They are rather introducing new economic factors that contribute to the value creation process, such as experience, time, knowledge, new roles in working and consuming.
The actions triggered by service design move the center of value production from material goods to immaterial actions and performances. Services also propose new dynamics of relational mediation among stakeholders in social and economic systems. New categories of needs are introduced, while the old categories are reviewed.
Service design as the ground for alternative social and economic scenarios
This paper focuses on Service Design as the theoretical and operative framework for activities in very diversified contexts. Within this framework, the paper analyses the design of services and service systems as a form of mediation, integration and diffusion of new operational practices that are gradually modifying the current socio-economic paradigm in the western countries.
Service Design proposes new forms of value creation that cannot always be measured according to the current economic criteria. They are rather introducing new economic factors that contribute to the value creation process, such as experience, time, knowledge, new roles in working and consuming.
The actions triggered by service design move the center of value production from material goods to immaterial actions and performances. Services also propose new dynamics of relational mediation among stakeholders in social and economic systems. New categories of needs are introduced, while the old categories are reviewed.
Service design as the ground for alternative social and economic scenarios
Antonietta Sbordone, Maria (author) / Morelli, Nicola (author)
The Design Journal ; 20 ; S614-S621
2017-07-28
Article (Journal)
Electronic Resource
English
Environmental and Economic Assessment of Alternative Food Waste Management Scenarios
| DOAJ | 2022
Service Idea: Creating Mobility Scenarios Through Service Design
| Springer Verlag | 2017
Productivity and Growth: Alternative Scenarios
| British Library Conference Proceedings | 2004
Hydrogen and transportation: alternative scenarios
| Online Contents | 2007
Synergetic scenarios of social and economic development of Russiaand construction management
| DOAJ | 2015