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Occupants’ perceptions and expectations of a green office building: a longitudinal case study
Sustainability as a concept can become devalued if occupants’ engagements with a building are not satisfactory. This article investigated how occupants’ attitudes towards a building's ‘green’ identity interacted with the building's performance and the occupants’ overall satisfaction of the building. The research is based on a longitudinal study of nearly 2000 staff working in two UK Government office buildings that had received BREEAM ‘Excellent’ ratings. The research programme involved interviews and repeated surveys over a 2-year period. The results indicate how the gap between occupants’ expectations and their perceptions of a green building can affect their satisfaction with the building. Furthermore, it is shown that occupants’ disengagement with the building's green identity can also, eventually, impact on the building's sustainable performance.
Occupants’ perceptions and expectations of a green office building: a longitudinal case study
Sustainability as a concept can become devalued if occupants’ engagements with a building are not satisfactory. This article investigated how occupants’ attitudes towards a building's ‘green’ identity interacted with the building's performance and the occupants’ overall satisfaction of the building. The research is based on a longitudinal study of nearly 2000 staff working in two UK Government office buildings that had received BREEAM ‘Excellent’ ratings. The research programme involved interviews and repeated surveys over a 2-year period. The results indicate how the gap between occupants’ expectations and their perceptions of a green building can affect their satisfaction with the building. Furthermore, it is shown that occupants’ disengagement with the building's green identity can also, eventually, impact on the building's sustainable performance.
Occupants’ perceptions and expectations of a green office building: a longitudinal case study
Monfared, Ida G. (author) / Sharples, Steve (author)
Architectural Science Review ; 54 ; 344-355
2011-11-01
12 pages
Article (Journal)
Electronic Resource
English
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