A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Hacking the organization: Organizational Transformation by Design
Today’s organizations are facing the challenge of almost constant change. This paper suggests that design can play a bigger role in organizational transformation, one that is on structure, based on conversation, and focused on thinking in terms of change processes. By asking: “How might design influence organizational change and system behavior in organizations – understood as social systems?” we hypothesize that addressing this question through the lens of Strategic Design Planning will shed light on a set of potential competencies needed for that level of work. Accordingly the paper synthesizes and discusses key literature from three areas: organizational change, organization as social system, and design for transformation. The result points to overlapping concepts that converge into a common statement as basis for empowerment in human systems driven by design. The research contributes to an understanding of the design organization interface.
Hacking the organization: Organizational Transformation by Design
Today’s organizations are facing the challenge of almost constant change. This paper suggests that design can play a bigger role in organizational transformation, one that is on structure, based on conversation, and focused on thinking in terms of change processes. By asking: “How might design influence organizational change and system behavior in organizations – understood as social systems?” we hypothesize that addressing this question through the lens of Strategic Design Planning will shed light on a set of potential competencies needed for that level of work. Accordingly the paper synthesizes and discusses key literature from three areas: organizational change, organization as social system, and design for transformation. The result points to overlapping concepts that converge into a common statement as basis for empowerment in human systems driven by design. The research contributes to an understanding of the design organization interface.
Hacking the organization: Organizational Transformation by Design
Hugentobler, Hans Kaspar (author)
The Design Journal ; 20 ; S522-S530
2017-07-28
Article (Journal)
Electronic Resource
English
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