A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
This symposium paper discusses the importance of maintaining a friendly relationship between a water utility and its customers and their community. The paper states that adequacy in water utility public relations is achieved when the public knows and understands what the utility is doing and is planning to do. Public relations is adequate when the people are confident that the utility's program is sound in engineering, economically feasible, and is the best program for the community. The paper provides criteria for maintaining friendly relations with water customers, along with extra services that can improve public relations.
This symposium paper discusses the importance of maintaining a friendly relationship between a water utility and its customers and their community. The paper states that adequacy in water utility public relations is achieved when the public knows and understands what the utility is doing and is planning to do. Public relations is adequate when the people are confident that the utility's program is sound in engineering, economically feasible, and is the best program for the community. The paper provides criteria for maintaining friendly relations with water customers, along with extra services that can improve public relations.
Public Relations
Williams, Johnie E. (author)
Journal ‐ American Water Works Association ; 53 ; 1350-1353
1961-11-01
4 pages
Article (Journal)
Electronic Resource
English
| British Library Online Contents | 2005
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