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Sizing of Residential Service Lines and Meters at Detroit
Adequate service meeting the needs and desires of the customer must go hand in hand with improved customer relations. Criteria adopted for the sizing of residential services must take into account many technical considerations and the important factor of public relations. Besides the reaction of customers within the central city, the support of officials of suburban areas is of utmost importance. This is particularly true where acceptance and application of proposed or revised standards is involved. At the same time, an educational campaign must be conducted that will explain the increased costs that almost inevitably result from such service. Increasing the minimum size of residential services may well result in an increased cost of service, but it is believed that a fully informed public will support this action.
Sizing of Residential Service Lines and Meters at Detroit
Adequate service meeting the needs and desires of the customer must go hand in hand with improved customer relations. Criteria adopted for the sizing of residential services must take into account many technical considerations and the important factor of public relations. Besides the reaction of customers within the central city, the support of officials of suburban areas is of utmost importance. This is particularly true where acceptance and application of proposed or revised standards is involved. At the same time, an educational campaign must be conducted that will explain the increased costs that almost inevitably result from such service. Increasing the minimum size of residential services may well result in an increased cost of service, but it is believed that a fully informed public will support this action.
Sizing of Residential Service Lines and Meters at Detroit
Heggie, Glen D. (author)
Journal ‐ American Water Works Association ; 53 ; 263-266
1961-03-01
4 pages
Article (Journal)
Electronic Resource
English
Public Relations , Michigan , Meters , Public Opinion , Costs , Detroit , Calibration , Standards , Service Lines
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