A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Assessing performance benchmarking
A new performance benchmarking system enables a water company to be more competitive by setting aggressive yet feasible goals.
Consumers Water Company in Portland, Maine, developed and implemented a new goal‐setting–performance‐measurement system for its regional operating companies. The new system scrutinizes a company's past and future performance in relation to that of its peers and itself. Implementation of this new, generalizable system has allowed Consumers Water Company to evaluate its historical performance as a holding company versus that of its peers, as well as establish feasible, aggressive targets for its individual regional companies based on their inherent capabilities. The methodology appears to be readily adoptable by other water utilities.
Assessing performance benchmarking
A new performance benchmarking system enables a water company to be more competitive by setting aggressive yet feasible goals.
Consumers Water Company in Portland, Maine, developed and implemented a new goal‐setting–performance‐measurement system for its regional operating companies. The new system scrutinizes a company's past and future performance in relation to that of its peers and itself. Implementation of this new, generalizable system has allowed Consumers Water Company to evaluate its historical performance as a holding company versus that of its peers, as well as establish feasible, aggressive targets for its individual regional companies based on their inherent capabilities. The methodology appears to be readily adoptable by other water utilities.
Assessing performance benchmarking
Andrews, Bruce H. (author) / Schumann, Paul D. (author) / Gowen, Tracy L. (author)
Journal ‐ American Water Works Association ; 91 ; 56-64
1999-11-01
9 pages
Article (Journal)
Electronic Resource
English
Benchmarking Business Performance
| British Library Online Contents | 2000
Benchmarking Water Industry Performance
| British Library Conference Proceedings | 1995
MANAGEMENT - Unternehmensübergreifendes Benchmarking - Performance Forum
| Online Contents | 2009
Studies in Construction Performance Benchmarking
| British Library Conference Proceedings | 2008
Empirical Benchmarking of Building Performance
| British Library Conference Proceedings | 2006