A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
In this article, E.M. Clark of Southwestern Bell Telephone Co., St. Louis, MO, addresses the 1963 AWWA Annual Conference. He begins by providing a brief history of water supply, along with a discussion on the characteristics of public utilities focusing on the function of providing a service or commodity to any and all members of a community. He discusses utility operations, profits, personnel, competition, obligations of a monopoly, advances in telephone communications, public relations, customer relations, publicity, news media, and public speakers.
In this article, E.M. Clark of Southwestern Bell Telephone Co., St. Louis, MO, addresses the 1963 AWWA Annual Conference. He begins by providing a brief history of water supply, along with a discussion on the characteristics of public utilities focusing on the function of providing a service or commodity to any and all members of a community. He discusses utility operations, profits, personnel, competition, obligations of a monopoly, advances in telephone communications, public relations, customer relations, publicity, news media, and public speakers.
This Utility Business
Clark, E. M. (author)
Journal ‐ American Water Works Association ; 55 ; 937-945
1963-08-01
9 pages
Article (Journal)
Electronic Resource
English
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