A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Finding, training, and retaining a customer‐focused workforce is a challenge for the water industry, particularly for small systems with limited resources. Given the industry's focus on public health, water and wastewater utilities must perform in a fashion that promotes community cohesion and builds trust. Well‐trained and responsible staff are the frontline in meeting these objectives, hence the constant need to attract and retain the very best.
Finding, training, and retaining a customer‐focused workforce is a challenge for the water industry, particularly for small systems with limited resources. Given the industry's focus on public health, water and wastewater utilities must perform in a fashion that promotes community cohesion and builds trust. Well‐trained and responsible staff are the frontline in meeting these objectives, hence the constant need to attract and retain the very best.
Water's Workforce
Mercer, Kenneth L. (author)
2016-08-01
1 pages
Article (Journal)
Electronic Resource
English
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