A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
In his column, AWWA Executive Director Jack Hoffbuhr offers a customer's view of a water utility in the form of a letter he writes to his water utility manager. He expresses his appreciation for the clean and safe drinking water that the utility provides for him and supports the upcoming 4 percent hike in water rates. He critiques the Consumer Confidence Reports as being a dry regurgitation of facts and a pedantic description of potential health issues, and urges the utilities to be more creative in their reporting. He suggests using the Internet as a communication tool, mentions taste and odor problems with his water, and likes being offered lots of choices concerning his water supply.
In his column, AWWA Executive Director Jack Hoffbuhr offers a customer's view of a water utility in the form of a letter he writes to his water utility manager. He expresses his appreciation for the clean and safe drinking water that the utility provides for him and supports the upcoming 4 percent hike in water rates. He critiques the Consumer Confidence Reports as being a dry regurgitation of facts and a pedantic description of potential health issues, and urges the utilities to be more creative in their reporting. He suggests using the Internet as a communication tool, mentions taste and odor problems with his water, and likes being offered lots of choices concerning his water supply.
Waterscape
Hoffbuhr, Jack W. (author)
2000-10-01
1 pages
Article (Journal)
Electronic Resource
English
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