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Human‐Centered Design
Human‐centered design is a method for developing products and services based on the observed needs and desires of people. Human‐centered design starts by envisioning problems facing people — such as hailing a cab, choosing a doctor, or applying for a job—and then works backward to solve them, always keeping the end user in mind. Smart cities use human‐centered design to flip the traditional model of city government on its head. Human‐centered design begins by looking closely at how people behave in real life and then designing services around their needs. Services must be accessible and understandable. They must overcome barriers of language and culture. The service design studio issued the list of simple principles summarizing its approach to solving design problems. Smart cities don't just provide services for their citizens; they provide services that citizens actually use.
Human‐Centered Design
Human‐centered design is a method for developing products and services based on the observed needs and desires of people. Human‐centered design starts by envisioning problems facing people — such as hailing a cab, choosing a doctor, or applying for a job—and then works backward to solve them, always keeping the end user in mind. Smart cities use human‐centered design to flip the traditional model of city government on its head. Human‐centered design begins by looking closely at how people behave in real life and then designing services around their needs. Services must be accessible and understandable. They must overcome barriers of language and culture. The service design studio issued the list of simple principles summarizing its approach to solving design problems. Smart cities don't just provide services for their citizens; they provide services that citizens actually use.
Human‐Centered Design
Barlow, Mike (author) / Lévy‐Bencheton, Cornelia (author)
Smart Cities, Smart Future ; 97-113
2018-10-23
17 pages
Article/Chapter (Book)
Electronic Resource
English
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