A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Workforce Literacy in the Water Utility Industry
Literacy in the utility workplace is especially critical because of the dramatically changing nature of the utility business. Thus, a key question is what the literacy levels are among utility employees. But because the empirical data required to answer this question are not available, the four studies reported in this article were conducted. The data reported here clearly indicate that the literacy levels of operations and maintenance personnel at a Florida utility are not adequate for the demands currently placed on them, much less the higher demands anticipated in the future.
Workforce Literacy in the Water Utility Industry
Literacy in the utility workplace is especially critical because of the dramatically changing nature of the utility business. Thus, a key question is what the literacy levels are among utility employees. But because the empirical data required to answer this question are not available, the four studies reported in this article were conducted. The data reported here clearly indicate that the literacy levels of operations and maintenance personnel at a Florida utility are not adequate for the demands currently placed on them, much less the higher demands anticipated in the future.
Workforce Literacy in the Water Utility Industry
Marlowe, Herbert A. Jr. (author) / Beaudet, Bevin A. (author)
Journal ‐ American Water Works Association ; 84 ; 46-49
1992-06-01
4 pages
Article (Journal)
Electronic Resource
English
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