A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Flint—Guess What? It's International News
For water professionals, lead in water is – of course – a significant concern. But now after Flint, it is evidently also an international worry. Water customers have a heightened awareness of water issues and will naturally look to their water utility for trusted leadership, simple explanations, and timely help in determining their risks. It is important that utilities use robust communications strategies and multiple customer service approaches to ensure that customers understand the issues associated with lead in the water, what the utility is doing to protect them today and in the future, and what they can do themselves.
Flint—Guess What? It's International News
For water professionals, lead in water is – of course – a significant concern. But now after Flint, it is evidently also an international worry. Water customers have a heightened awareness of water issues and will naturally look to their water utility for trusted leadership, simple explanations, and timely help in determining their risks. It is important that utilities use robust communications strategies and multiple customer service approaches to ensure that customers understand the issues associated with lead in the water, what the utility is doing to protect them today and in the future, and what they can do themselves.
Flint—Guess What? It's International News
LaFrance, David B. (author)
Journal ‐ American Water Works Association ; 108 ; 10
2016-05-01
1 pages
Article (Journal)
Electronic Resource
English
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