A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Management Audits: A Tool for Water Utilities
When a water utility must apply for a rate increase, the request almost automatically triggers opposition, resentment, and outcries from ratepayers. At the same time, public utility commissioners also demand proof from the utility that there is ample need and justification for the request. Such proof must support the utility's claim that its business is conducted with maximum efficiency and productivity. Management audits, which have become an accepted part of business life over the past 10 years, have been used for this process by both commissions and utilities. This article explains what a management audit is and what benefits it can provide.
Management Audits: A Tool for Water Utilities
When a water utility must apply for a rate increase, the request almost automatically triggers opposition, resentment, and outcries from ratepayers. At the same time, public utility commissioners also demand proof from the utility that there is ample need and justification for the request. Such proof must support the utility's claim that its business is conducted with maximum efficiency and productivity. Management audits, which have become an accepted part of business life over the past 10 years, have been used for this process by both commissions and utilities. This article explains what a management audit is and what benefits it can provide.
Management Audits: A Tool for Water Utilities
Conley, John P. (author)
Journal ‐ American Water Works Association ; 77 ; 34-37
1985-08-01
4 pages
Article (Journal)
Electronic Resource
English
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