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Looking inward to enable effective outreach: A case for customer appreciation
When a new general manager overhauled a struggling utility's public relations strategy with a focus on customer relationships, the transformation was dramatic.
Looking inward to enable effective outreach: A case for customer appreciation
When a new general manager overhauled a struggling utility's public relations strategy with a focus on customer relationships, the transformation was dramatic.
Looking inward to enable effective outreach: A case for customer appreciation
Goetz, Melanie K. (author)
Journal ‐ American Water Works Association ; 106 ; 56-60
2014-07-01
5 pages
Article (Journal)
Electronic Resource
English
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