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Perceived Service Quality, Customer Satisfaction, and Behavioral Intentions: Structural Equation Model for the Metro of Seville, Spain
Perceived Service Quality, Customer Satisfaction, and Behavioral Intentions: Structural Equation Model for the Metro of Seville, Spain
Perceived Service Quality, Customer Satisfaction, and Behavioral Intentions: Structural Equation Model for the Metro of Seville, Spain
de Oña, Rocío (Autor:in) / Machado, José Luis (Autor:in) / de Oña, Juan (Autor:in)
Transportation research record ; 2538 ; 76-85
01.01.2015
10 pages
Aufsatz (Zeitschrift)
Englisch
DDC:
388.072
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