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Perceived Service Quality, Customer Satisfaction, and Behavioral Intentions: Structural Equation Model for the Metro of Seville, Spain
Perceived Service Quality, Customer Satisfaction, and Behavioral Intentions: Structural Equation Model for the Metro of Seville, Spain
Perceived Service Quality, Customer Satisfaction, and Behavioral Intentions: Structural Equation Model for the Metro of Seville, Spain
de Oña, Rocío (author) / Machado, José Luis (author) / de Oña, Juan (author)
Transportation research record ; 2538 ; 76-85
2015-01-01
10 pages
Article (Journal)
English
DDC:
388.072
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