Eine Plattform für die Wissenschaft: Bauingenieurwesen, Architektur und Urbanistik
Eine Plattform für die Wissenschaft: Bauingenieurwesen, Architektur und Urbanistik
Door lock detection method, server, electronic equipment and readable storage medium
The embodiment of the invention provides a door lock detection method, a server, electronic equipment and a readable storage medium, and relates to the field of artificial intelligence. The method is applied to a server, a plurality of exception reports are pre-stored in the server, each exception report comprises a fault reason and a corresponding solution, and the method comprises the following steps: receiving first exception information sent by a door lock end and second exception information sent by a user terminal; the first abnormal information and the second abnormal information are both used for representing the abnormal state of the door lock end, and the door lock end and the user terminal have an association relationship; determining a first fault reason of the door lock according to the first abnormal information and the second abnormal information; determining a keyword of the first fault reason, and determining a first exception report containing the keyword from the plurality of exception reports according to the keyword; and sending the first exception report to the user terminal. According to the embodiment of the invention, the fault reason can be quickly positioned, and a user is helped to efficiently dispatch and solve the fault problem of the door lock.
本申请实施例提供了一种门锁检测方法、服务器、电子设备及可读存储介质，涉及人工智能领域。应用于服务器，服务器预先存储有多个异常报告，各异常报告包括故障原因及对应的解决方案，该方法包括：接收门锁端发送的第一异常信息和用户终端发送的第二异常信息；第一异常信息和第二异常信息均用于表征门锁端的异常状态，门锁端与用户终端具有关联关系；根据第一异常信息和第二异常信息确定门锁的第一故障原因；确定第一故障原因的关键字，根据关键字，从多个异常报告中确定包含关键字的第一异常报告；向用户终端发送第一异常报告。本申请实施例实现了快速定位故障原因，帮助用户高效派排查合和解决门锁出现的故障问题。
Door lock detection method, server, electronic equipment and readable storage medium
The embodiment of the invention provides a door lock detection method, a server, electronic equipment and a readable storage medium, and relates to the field of artificial intelligence. The method is applied to a server, a plurality of exception reports are pre-stored in the server, each exception report comprises a fault reason and a corresponding solution, and the method comprises the following steps: receiving first exception information sent by a door lock end and second exception information sent by a user terminal; the first abnormal information and the second abnormal information are both used for representing the abnormal state of the door lock end, and the door lock end and the user terminal have an association relationship; determining a first fault reason of the door lock according to the first abnormal information and the second abnormal information; determining a keyword of the first fault reason, and determining a first exception report containing the keyword from the plurality of exception reports according to the keyword; and sending the first exception report to the user terminal. According to the embodiment of the invention, the fault reason can be quickly positioned, and a user is helped to efficiently dispatch and solve the fault problem of the door lock.
本申请实施例提供了一种门锁检测方法、服务器、电子设备及可读存储介质，涉及人工智能领域。应用于服务器，服务器预先存储有多个异常报告，各异常报告包括故障原因及对应的解决方案，该方法包括：接收门锁端发送的第一异常信息和用户终端发送的第二异常信息；第一异常信息和第二异常信息均用于表征门锁端的异常状态，门锁端与用户终端具有关联关系；根据第一异常信息和第二异常信息确定门锁的第一故障原因；确定第一故障原因的关键字，根据关键字，从多个异常报告中确定包含关键字的第一异常报告；向用户终端发送第一异常报告。本申请实施例实现了快速定位故障原因，帮助用户高效派排查合和解决门锁出现的故障问题。
Door lock detection method, server, electronic equipment and readable storage medium
门锁检测方法、服务器、电子设备及可读存储介质
WANG MIAOYU (Autor:in) / ZHANG XIANFANG (Autor:in) / ZHOU LIANG (Autor:in) / WU NINGQUAN (Autor:in) / OU BAOXING (Autor:in)
27.02.2024
Patent
Elektronische Ressource
Chinesisch
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