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TRAINING EMPLOYEES FOR IMPROVED CUSTOMER RELATIONS
Although utility employees may know the technical end of their jobs, many do not know how to deal with the public. They can, however, be trained for courtesy and understanding—training from which company, employee, and public all benefit.
TRAINING EMPLOYEES FOR IMPROVED CUSTOMER RELATIONS
Although utility employees may know the technical end of their jobs, many do not know how to deal with the public. They can, however, be trained for courtesy and understanding—training from which company, employee, and public all benefit.
TRAINING EMPLOYEES FOR IMPROVED CUSTOMER RELATIONS
Cole, G. G. W. (Autor:in)
Journal ‐ American Water Works Association ; 61 ; 267-271
01.06.1969
5 pages
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
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