A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
TRAINING EMPLOYEES FOR IMPROVED CUSTOMER RELATIONS
Although utility employees may know the technical end of their jobs, many do not know how to deal with the public. They can, however, be trained for courtesy and understanding—training from which company, employee, and public all benefit.
TRAINING EMPLOYEES FOR IMPROVED CUSTOMER RELATIONS
Although utility employees may know the technical end of their jobs, many do not know how to deal with the public. They can, however, be trained for courtesy and understanding—training from which company, employee, and public all benefit.
TRAINING EMPLOYEES FOR IMPROVED CUSTOMER RELATIONS
Cole, G. G. W. (author)
Journal ‐ American Water Works Association ; 61 ; 267-271
1969-06-01
5 pages
Article (Journal)
Electronic Resource
English
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