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Linking Customer Satisfaction to Performance Measures

American Water Works Association

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Linking Customer Satisfaction to Performance Measures

American Water Works Association

Linking Customer Satisfaction to Performance Measures

American Water Works Association

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Check availability in my library

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Document information

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Title:

Linking Customer Satisfaction to Performance Measures

Contributors:

American Water Works Association

Conference:

Annual conference, [Vol A]; Management and regulations ; 1996 ; Toronto; Canada

Published in:

[Vol A]; Management and regulations ; 741-748

ANNUAL CONFERENCE PROCEEDINGS- AMERICAN WATER WORKS ASSOCIATION

Publication date:

1996-01-01

Size:

8 pages

ISBN:

0898678846 , 089867879X

Type of media:

Conference paper

Type of material:

Language:

English

Keywords:

AWWA , water works

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