A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Communication during a construction project : Case Lahti Travel Centre
Communication is present daily; it is common and applies to everybody. The content of the message is a combination of words, pictures, voices, videos, and interaction between human and machine. However, the different stakeholder groups value different matters so the reputation of organizations varies according to who is evaluating it. From this starting point the organization needs to decide the main target group of the communication. The project of Lahti Travel Centre, constructed at one of the busiest crossroads in Lahti. It was accomplished through an alliance between the city of Lahti, YIT Construction Ltd and Sito Ltd. Changes in the neighboring area and environment cause confusion, which requires some reactions and actions from the constructor. Traditionally, communication has not been the priority of construction and this project was not an exception, there were no resources for only communication and it was practically carried out among other duties of the personnel. The communication was evaluated to be one of the significant factors when determining the success of the construction. In this study the subject was considered in more depth through written project material, internet pages, weekly newsletters and other guidance information. The project made substantial efforts to reach this aim and minimize the impacts on users of the area. Monitoring the efficiency of the communication the publications in different media were followed. The interviews with an insider were carried out and those led to the preparation a questionnaire for stakeholders to define their opinion. According to this study the communication was received as a positive overall. Proposals for improvement were also given. Various stakeholder groups wished for more cooperation with the work site, an individual approach, and opportunity to influence when the changes and the temporary arrangements were planned implemented. ; Viestintä on läsnä päivittäin, se on yleistä ja ajankohtaista kaikille. Viestit koostuvat sanojen, kuvien, äänien ja ...
Communication during a construction project : Case Lahti Travel Centre
Communication is present daily; it is common and applies to everybody. The content of the message is a combination of words, pictures, voices, videos, and interaction between human and machine. However, the different stakeholder groups value different matters so the reputation of organizations varies according to who is evaluating it. From this starting point the organization needs to decide the main target group of the communication. The project of Lahti Travel Centre, constructed at one of the busiest crossroads in Lahti. It was accomplished through an alliance between the city of Lahti, YIT Construction Ltd and Sito Ltd. Changes in the neighboring area and environment cause confusion, which requires some reactions and actions from the constructor. Traditionally, communication has not been the priority of construction and this project was not an exception, there were no resources for only communication and it was practically carried out among other duties of the personnel. The communication was evaluated to be one of the significant factors when determining the success of the construction. In this study the subject was considered in more depth through written project material, internet pages, weekly newsletters and other guidance information. The project made substantial efforts to reach this aim and minimize the impacts on users of the area. Monitoring the efficiency of the communication the publications in different media were followed. The interviews with an insider were carried out and those led to the preparation a questionnaire for stakeholders to define their opinion. According to this study the communication was received as a positive overall. Proposals for improvement were also given. Various stakeholder groups wished for more cooperation with the work site, an individual approach, and opportunity to influence when the changes and the temporary arrangements were planned implemented. ; Viestintä on läsnä päivittäin, se on yleistä ja ajankohtaista kaikille. Viestit koostuvat sanojen, kuvien, äänien ja ...
Communication during a construction project : Case Lahti Travel Centre
Poutanen, Susanna (author) / Lahden ammattikorkeakoulu
2016-01-01
10024/66388
Theses
Electronic Resource
English
DDC:
690
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