A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Lean transformation in an office environment : Lean tools and engagement techniques for office managers
Lean transformation has started in Metso Minerals Tampere factory. Lean management was seen as a method to improve the factory’s productivity after Metso’s new strategy with challenging financial targets was released. The factory is a hundred years old with old habits, beliefs and a rather hierarchical management approach. Lean transformation is a large cultural change that would require both managers and employees to commit to lean transformation and change their behaviours. The aim of the study was first to evaluate the lean tools already used in the factory and find out if those tools were the most suitable for the office environment. The second goal was to observe employees’ motivation and engagement required in any large organisational change. The study aimed to find concrete leadership techniques that would motivate and engage employees to adopt lean culture. Action research and constructive research approaches were used to find answers for these research questions. The research methods in this study were qualitative participation observation method and open informal discussion. The empirical research done in the workplace was mainly done in the office of logistics professionals and participating in management board’s meetings together with all operational managers of the factory. This research includes a theoretical study of lean principles, particularly from the perspective of office environment, change management and motivation and engagement theories. The research provides all leaders with basic knowledge of the above topics. The results suggest implementing some new lean tools and maximizing the benefits of the tools the office team is already using. It also suggests that managers should focus on motivating and engaging their employees before implemeting specific lean tools. The research offers suggestions on how to build motivation and engagement in the team. ; Metso Minerals Tampereen tehtaan on parannettava tuottavuuttaan ja tehokkuuttaan Metson uuden strategian ja tiukentuneiden taloudellisten ...
Lean transformation in an office environment : Lean tools and engagement techniques for office managers
Lean transformation has started in Metso Minerals Tampere factory. Lean management was seen as a method to improve the factory’s productivity after Metso’s new strategy with challenging financial targets was released. The factory is a hundred years old with old habits, beliefs and a rather hierarchical management approach. Lean transformation is a large cultural change that would require both managers and employees to commit to lean transformation and change their behaviours. The aim of the study was first to evaluate the lean tools already used in the factory and find out if those tools were the most suitable for the office environment. The second goal was to observe employees’ motivation and engagement required in any large organisational change. The study aimed to find concrete leadership techniques that would motivate and engage employees to adopt lean culture. Action research and constructive research approaches were used to find answers for these research questions. The research methods in this study were qualitative participation observation method and open informal discussion. The empirical research done in the workplace was mainly done in the office of logistics professionals and participating in management board’s meetings together with all operational managers of the factory. This research includes a theoretical study of lean principles, particularly from the perspective of office environment, change management and motivation and engagement theories. The research provides all leaders with basic knowledge of the above topics. The results suggest implementing some new lean tools and maximizing the benefits of the tools the office team is already using. It also suggests that managers should focus on motivating and engaging their employees before implemeting specific lean tools. The research offers suggestions on how to build motivation and engagement in the team. ; Metso Minerals Tampereen tehtaan on parannettava tuottavuuttaan ja tehokkuuttaan Metson uuden strategian ja tiukentuneiden taloudellisten ...
Lean transformation in an office environment : Lean tools and engagement techniques for office managers
Riihimäki, Linda (author) / Hämeen ammattikorkeakoulu
2016-01-01
10024/54222
Theses
Electronic Resource
English
organisaatiomuutokset , lean-ajattelu , motivointi , motivation and engagement , people leadership , Lean management , Business Management and Entrepreneurship (Master's) , Administration and Marketing| , hallinto ja markkinointi|sv=Företagsekonomi , Business management and entrepreneurship , förvaltning och marknadsföring|en=Business Management , lean transformation , sitouttaminen , fi=Liiketalous
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