A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Difficult Clients: Who Are They and How Do We Help Them?
A review of the literature on dealing with resistant clients is presented. Based on this review, the authors developed a survey designed to elicit counsellors' reactions to and experiences with resistant clients. Responses received from 215 members of the American Mental Health Counselors Association suggest that nearly all counsellors have encountered resistant clients, but the counsellors' reactions to and methods of dealing with these clients differ considerably. ; Cet article présente une revue de littérature se rapportant aux clients résistants. Basé sur cette revue, les auteurs ont développé un questionnaire dans le but de mettre à jour les réactions des conseillers face aux clients résistants et leurs expériences avec ceux-ci. Les réponses reçues de 215 membres de l'American Mental Health Counselors Association suggèrent que pratiquement tous les conseillers ont rencontré des clients résistants, toutefois les réactions des conseillers face ces clients et leurs approches diffèrent considérablement.
Difficult Clients: Who Are They and How Do We Help Them?
A review of the literature on dealing with resistant clients is presented. Based on this review, the authors developed a survey designed to elicit counsellors' reactions to and experiences with resistant clients. Responses received from 215 members of the American Mental Health Counselors Association suggest that nearly all counsellors have encountered resistant clients, but the counsellors' reactions to and methods of dealing with these clients differ considerably. ; Cet article présente une revue de littérature se rapportant aux clients résistants. Basé sur cette revue, les auteurs ont développé un questionnaire dans le but de mettre à jour les réactions des conseillers face aux clients résistants et leurs expériences avec ceux-ci. Les réponses reçues de 215 membres de l'American Mental Health Counselors Association suggèrent que pratiquement tous les conseillers ont rencontré des clients résistants, toutefois les réactions des conseillers face ces clients et leurs approches diffèrent considérablement.
Difficult Clients: Who Are They and How Do We Help Them?
Seligman, Linda (author) / Gaaserud, Lynn (author)
2007-01-05
Canadian Journal of Counselling and Psychotherapy; Vol. 28 No. 1 (1994) ; Revue canadienne de counseling et de psychothérapie; Vol. 28 No. 1 (1994) ; 1923-6182
Article (Journal)
Electronic Resource
English
DDC:
690
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