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Many architects complain about difficult clients. People must differentiate between difficult clients and clients with difficult problems. The first are not to be tolerated, but the second is the architect’s bread and butter with occasional jam. There are lots of awkward clients but the trick is not to have a problem with them. They tend to be senior professional people or business executives who are used to getting their own way and who are used to making important decisions. This kind of client should be avoided, but it is difficult to spot them at a first meeting because they will be unfailing charming. As a project progresses, difficult clients start to show their true temperament. Architects often ask how they can walk away from a difficult client. People cannot avoid getting the occasional difficult client. But hey must always behave in a thoroughly professional manner.
Many architects complain about difficult clients. People must differentiate between difficult clients and clients with difficult problems. The first are not to be tolerated, but the second is the architect’s bread and butter with occasional jam. There are lots of awkward clients but the trick is not to have a problem with them. They tend to be senior professional people or business executives who are used to getting their own way and who are used to making important decisions. This kind of client should be avoided, but it is difficult to spot them at a first meeting because they will be unfailing charming. As a project progresses, difficult clients start to show their true temperament. Architects often ask how they can walk away from a difficult client. People cannot avoid getting the occasional difficult client. But hey must always behave in a thoroughly professional manner.
Difficult Clients
Chappell, David (author)
2020-01-07
3 pages
Article/Chapter (Book)
Electronic Resource
English
DataCite | 2023
|British Library Online Contents | 1994
|Online Contents | 1994
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