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BUILDING PROJECT PERFORMANCE EVALUATION METHOD
The Ethiopian construction industry has been always criticized for its underperformance due to various reasons. The performance of the construction industry is one of the major development constraints in our country since our development highly depends on the growth of physical infrastructures. Therefore, it is important to identify the factors that are contributing to the underperformance to minimize their effect and consequently improve the industry. Performance measurement is identified as the first stage in any improvement process. It is important for organizations to evaluate their actual objectives against the predefined goals to make certain that they are doing well towards achieving the project goals. Therefore, there is a necessity to develop building project performance evaluation method, which can be easily applied on projects to assess their status at different stages of project lifecycle. In this thesis, it’s attempted to develop multidimensional performance evaluation method which incorporates both leading and lagging KPIs and apply the analytic hierarchy process (AHP) to formulate a benchmarking method to assess project performance at any phase of the construction stage. Five key performance indicators are identified from literatures and experience of other countries, pairwise comparison of each performance indicator is performed using AHP tool. The result of the analysis shows that quality is major performance indicator with 34%, while time, cost, safety and client’s satisfaction have 24%, 13%, 16% and 13% respectively. Accordingly, criteria for evaluating each performance indicators are identified. Initially 36 criteria were identified based on comprehensive literature review. Survey research approach was used to assess the applicability and importance level of the criteria. The list is reduced to 33 based on the result of the survey. Ongoing public projects are then selected to check the applicability of the method and consequently to identify the causes leading to poor performance of the contractors. In conclusion, this multi-dimensional performance measurement method can be duly applied by construction industry practitioners to optimize building performance.
BUILDING PROJECT PERFORMANCE EVALUATION METHOD
The Ethiopian construction industry has been always criticized for its underperformance due to various reasons. The performance of the construction industry is one of the major development constraints in our country since our development highly depends on the growth of physical infrastructures. Therefore, it is important to identify the factors that are contributing to the underperformance to minimize their effect and consequently improve the industry. Performance measurement is identified as the first stage in any improvement process. It is important for organizations to evaluate their actual objectives against the predefined goals to make certain that they are doing well towards achieving the project goals. Therefore, there is a necessity to develop building project performance evaluation method, which can be easily applied on projects to assess their status at different stages of project lifecycle. In this thesis, it’s attempted to develop multidimensional performance evaluation method which incorporates both leading and lagging KPIs and apply the analytic hierarchy process (AHP) to formulate a benchmarking method to assess project performance at any phase of the construction stage. Five key performance indicators are identified from literatures and experience of other countries, pairwise comparison of each performance indicator is performed using AHP tool. The result of the analysis shows that quality is major performance indicator with 34%, while time, cost, safety and client’s satisfaction have 24%, 13%, 16% and 13% respectively. Accordingly, criteria for evaluating each performance indicators are identified. Initially 36 criteria were identified based on comprehensive literature review. Survey research approach was used to assess the applicability and importance level of the criteria. The list is reduced to 33 based on the result of the survey. Ongoing public projects are then selected to check the applicability of the method and consequently to identify the causes leading to poor performance of the contractors. In conclusion, this multi-dimensional performance measurement method can be duly applied by construction industry practitioners to optimize building performance.
BUILDING PROJECT PERFORMANCE EVALUATION METHOD
MUBAREK JEMAL (author)
2019-05-13
doi:10.20372/nadre/3774
Theses
Electronic Resource
English
DDC:
690
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