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A netnographic research on citizen's perception of a future smart city
Abstract The domain of smart city has gained much attention among academics and practitioners. Even without a general agreement on what Smart City is, almost all authors agree on the importance of citizen's participation. A brief review of recent literature acknowledge that cities have developed different ways to engage citizens in the smart city design. Nonetheless, this co-creation process does not include ordinary citizens without technological expertise. This paper fills this gap by studying citizen' perception of the smart city project of Casablanca city. A netnographic research was conducted to understand these perceptions. The study provides a variety of insights into smart city representations and issues for further research.
A netnographic research on citizen's perception of a future smart city
Abstract The domain of smart city has gained much attention among academics and practitioners. Even without a general agreement on what Smart City is, almost all authors agree on the importance of citizen's participation. A brief review of recent literature acknowledge that cities have developed different ways to engage citizens in the smart city design. Nonetheless, this co-creation process does not include ordinary citizens without technological expertise. This paper fills this gap by studying citizen' perception of the smart city project of Casablanca city. A netnographic research was conducted to understand these perceptions. The study provides a variety of insights into smart city representations and issues for further research.
A netnographic research on citizen's perception of a future smart city
EL HILALI, Souad (author) / AZOUGAGH, Ahmed (author)
Cities ; 115
2021-04-17
Article (Journal)
Electronic Resource
English
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