A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Has COVID-19 changed our loyalty towards public transport? Understanding the moderating role of the pandemic in the relationship between service quality, customer satisfaction and loyalty
Has COVID-19 changed our loyalty towards public transport? Understanding the moderating role of the pandemic in the relationship between service quality, customer satisfaction and loyalty
Has COVID-19 changed our loyalty towards public transport? Understanding the moderating role of the pandemic in the relationship between service quality, customer satisfaction and loyalty
Transportation Research Part A: Policy and Practice
Esmailpour, Javad (author) / Aghabayk, Kayvan (author) / Aghajanzadeh, Mohammad (author) / De Gruyter, Chris (author)
2022-08-01
Article (Journal)
Electronic Resource
English
| DOAJ | 2023