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Investigating design cognition in the construction and enactment of team mental models
Abstract When discussing the performance of design teams, researchers repeatedly stress the role of design cognition. A major challenge in this research is assessing the collective cognitive structures and processes of a design team. Based on the construct of the team mental model, we present advances to two complementary research methods, latent semantic analysis and reflective practice analysis, to provide a way to model design team cognition over time so as to identify which aspects are relevant to design performance. Together these methods characterize: (1) the emergence of sharedness of the team mental model; (2) the accuracy of the team mental model in relation to a dynamic referent model; and, (3) the enactment of the team mental model as goal-directed behavior.
Highlights ► The content and structure of cognition have causal importance in explaining designers’ behaviors. ► This paper develops approaches for the direct measurement of the quality of team mental models. ► Methods characterize team mental model while it is constructed without relying on self-report. ► No simple relation between quality of the team mental model and its enactment. ► Quality of the team mental model is a necessary condition for high performance but is not sufficient.
Investigating design cognition in the construction and enactment of team mental models
Abstract When discussing the performance of design teams, researchers repeatedly stress the role of design cognition. A major challenge in this research is assessing the collective cognitive structures and processes of a design team. Based on the construct of the team mental model, we present advances to two complementary research methods, latent semantic analysis and reflective practice analysis, to provide a way to model design team cognition over time so as to identify which aspects are relevant to design performance. Together these methods characterize: (1) the emergence of sharedness of the team mental model; (2) the accuracy of the team mental model in relation to a dynamic referent model; and, (3) the enactment of the team mental model as goal-directed behavior.
Highlights ► The content and structure of cognition have causal importance in explaining designers’ behaviors. ► This paper develops approaches for the direct measurement of the quality of team mental models. ► Methods characterize team mental model while it is constructed without relying on self-report. ► No simple relation between quality of the team mental model and its enactment. ► Quality of the team mental model is a necessary condition for high performance but is not sufficient.
Investigating design cognition in the construction and enactment of team mental models
Dong, Andy (author) / Kleinsmann, Maaike S. (author) / Deken, Fleur (author)
Design Studies ; 34 ; 1-33
2012-01-01
33 pages
Article (Journal)
Electronic Resource
English
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