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Water supply security management covers a wide scope of topics and has seen growing concern by the utilities together with the customer demand for the quality of service. There exist a number of risk management and quality assurance tools that will help the water utility to optimize its management of supply security. These include the HACCP (Hazard Analysis and Critical Control Points) method, the 'water safety plan' developed by the World Health Organisation for drinking water and the ISO 22000 standard as a guideline to HACCP. Developing best practices, however as usual, is a very useful mean for implementing the continuous process of improvement. And the international community of water utilities can provide fruitful exchanges and experiences for the benefit of all.
Water supply security management covers a wide scope of topics and has seen growing concern by the utilities together with the customer demand for the quality of service. There exist a number of risk management and quality assurance tools that will help the water utility to optimize its management of supply security. These include the HACCP (Hazard Analysis and Critical Control Points) method, the 'water safety plan' developed by the World Health Organisation for drinking water and the ISO 22000 standard as a guideline to HACCP. Developing best practices, however as usual, is a very useful mean for implementing the continuous process of improvement. And the international community of water utilities can provide fruitful exchanges and experiences for the benefit of all.
Water supply security issues and trends
Nguyen, B. (author)
2008
8 Seiten, 2 Bilder
Conference paper
English
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