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Customer Assistance Programs and Water Affordability
Water affordability is a growing concern, with inflation, aging infrastructure, source water protection, climate change, and other factors pushing up the cost of providing water.
Customer assistance program (CAP) rate discounts provide needed assistance but may not be sufficient to ensure that water services are affordable.
Rather than relying on one approach, such as CAPs, a combination of approaches might be optimal for addressing water affordability issues.
Customer Assistance Programs and Water Affordability
Water affordability is a growing concern, with inflation, aging infrastructure, source water protection, climate change, and other factors pushing up the cost of providing water.
Customer assistance program (CAP) rate discounts provide needed assistance but may not be sufficient to ensure that water services are affordable.
Rather than relying on one approach, such as CAPs, a combination of approaches might be optimal for addressing water affordability issues.
Customer Assistance Programs and Water Affordability
Patterson, Lauren A. (author) / McLaughlin, Aislinn (author) / Doyle, Martin W. (author)
Journal ‐ American Water Works Association ; 114 ; 46-57
2022-06-01
1 pages
Article (Journal)
Electronic Resource
English
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