A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
manager to manager
This column discusses a case study that illustrates how self‐assessment and peer review helped develop a strategic plan that defined, prioritized, and scheduled long‐ and short‐term quality improvements at Kelowna Water Utility in British Columbia; a discussion of the QualServe program that was jointly sponsored by AWWA and the Water Environment Federation as a voluntary, continuous quality improvement program for utilities that uses self‐assessment, peer review, and offers a benchmarking clearinghouse; and, another case study of a water utility in Abingdon, Virginia, that illustrates the value of the QualServe program.
manager to manager
This column discusses a case study that illustrates how self‐assessment and peer review helped develop a strategic plan that defined, prioritized, and scheduled long‐ and short‐term quality improvements at Kelowna Water Utility in British Columbia; a discussion of the QualServe program that was jointly sponsored by AWWA and the Water Environment Federation as a voluntary, continuous quality improvement program for utilities that uses self‐assessment, peer review, and offers a benchmarking clearinghouse; and, another case study of a water utility in Abingdon, Virginia, that illustrates the value of the QualServe program.
manager to manager
Journal ‐ American Water Works Association ; 93 ; 32-36
2001-08-01
4 pages
Article (Journal)
Electronic Resource
English
Wiley | 2001
| Wiley | 2015
| TIBKAT | February 2014 [?]-April 2017 ; 04 (May 2017)-11 (November/December 2021)
| Springer Verlag | 2018
| Online Contents | 2008