A platform for research: civil engineering, architecture and urbanism
A platform for research: civil engineering, architecture and urbanism
Communicating with water utility customers
Everything a water utility does—from meter reading to bond issues—has an effect on the public's image of the utility. Every employee from top management to telephone operator has a responsibility for communicating with the customer. A planned communications program can help utilities reach technical objectives and achieve public support for their programs.
Communicating with water utility customers
Everything a water utility does—from meter reading to bond issues—has an effect on the public's image of the utility. Every employee from top management to telephone operator has a responsibility for communicating with the customer. A planned communications program can help utilities reach technical objectives and achieve public support for their programs.
Communicating with water utility customers
Kutchins, Kay (author)
Journal ‐ American Water Works Association ; 74 ; 72-77
1982-02-01
6 pages
Article (Journal)
Electronic Resource
English
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