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Communicating Water's Value: Looking Upstream and Staying On Task
Communicate upstream to prevent downstream disasters; that is, have a communication plan that keeps your water utility in regular contact with your customers.
Not all situations can be planned for. Ensure better control by shoring up reactive communication with proactive communication.
A task schedule helps put a communication plan into action.
Communicating Water's Value: Looking Upstream and Staying On Task
Communicate upstream to prevent downstream disasters; that is, have a communication plan that keeps your water utility in regular contact with your customers.
Not all situations can be planned for. Ensure better control by shoring up reactive communication with proactive communication.
A task schedule helps put a communication plan into action.
Communicating Water's Value: Looking Upstream and Staying On Task
Goetz, Melanie K. (author)
Journal ‐ American Water Works Association ; 113 ; 58-63
2021-12-01
6 pages
Article (Journal)
Electronic Resource
English
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